SHOP POLICIES 

Have a few questions on how the whole process works? Look for the topics listed in the left hand column. After reading the descriptions and you still have questions, feel free to message us on the "Contact" page.

ORDERING

To order an item, head to the shop and search through all products or filter through all products by selecting different collections, colors, crystal types, pricing or size. Find the item you like, add it to your cart. Once you have finished shopping, view you cart. Add or remove items or adjust quantities as desired. If you have a promo code, you can enter it on the checkout page. All orders are subject to California County/State Tax of 9.25%. To complete payment, enter credit/debit card info where indicated or check out with Paypal. 

SHIPPING

Shipping will be calculated at check out. Smaller orders will start off at $5.99, bigger or heavier items $13.99, and large bulkier orders $18.99. Once orders have been packaged, they will be sent by USPS. Shipping time varies depending on size of package and destination, but will typically arrived 1-5 days after shipping. A tracking number will be provided for your convenience.

GIFTS

If you are purchasing an item(s) for a gift, on the checkout page, select "Item(s) is a gift" and leave an optional message in the comment section for a handwritten note to the recipient. Note that all price tags will be removed from gift item(s).

RETURNS

If you are unhappy with the item(s) you receive for any reason, feel free to use the  "Contact Us" page or email us at crystalsofcosmos@gmail.com for a full refund of the purchased item(s). Item(s) must be in original condition to qualify for a refund. Customer will pay for the return postage and packaging (ensuring item is properly protected to prevent damage during shipping). Refund will be issued upon receipt of the item(s).